td99 Privacy Policy — How We Protect Your Data
td99 is committed to protecting the personal information of every player in Bangladesh. This policy explains exactly what data we collect, why we collect it, and how it is kept secure.
Introduction
This Privacy Policy sets out the basis on which td99 collects, stores, uses and discloses personal data from players and visitors to the td99.onl platform. By registering an account or using any td99 service, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you should not use the td99 platform.
td99 takes data privacy seriously. We collect only the information that is necessary to deliver our services, meet legal obligations, protect the security of the platform, and support responsible gaming requirements. We do not sell personal data to third parties for marketing purposes.
Your Data at a Glance
Six key principles that define how td99 handles your personal information.
Information We Collect
td99 collects personal data through two primary channels: information you provide directly when registering and using the platform, and information collected automatically through your device and browsing activity on the site. We are transparent about both categories below.
The categories of personal data we collect include the following:
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Identity DataFull name, date of birth, username and contact details including mobile number provided at registration. This data is required to verify your identity and enforce the 21+ age requirement.
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Financial DataTransaction records including deposit and withdrawal amounts, dates and the payment method used (bKash, Nagad, Rocket, Upay, Visa or Mastercard). td99 does not store full card numbers or mobile wallet PINs. Payment processing is handled by the respective payment provider's secure infrastructure.
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Technical DataIP address, device type, operating system, browser type, session timestamps and pages visited within the td99 platform. This data is used for security monitoring, fraud prevention and platform performance optimisation.
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Gaming Activity DataGame history, bet amounts, session duration and responsible gaming tool usage (deposit limits, self-exclusion status). This data is used to deliver the gaming service, comply with responsible gaming obligations and detect unusual patterns that may indicate problem gambling or fraud.
How We Use Your Information
td99 uses personal data only for defined, legitimate purposes. We do not process personal data in ways that are incompatible with the purpose for which it was originally collected. The specific purposes for which we use your personal data are as follows:
- To create and manage your td99 account and verify your identity in line with KYC obligations
- To process deposits and withdrawals via bKash, Nagad, Rocket and other supported payment channels
- To deliver the gaming services you use, including live casino, sports betting, slots and crash games
- To send account notifications, transaction confirmations and security alerts via your registered contact details
- To comply with responsible gaming requirements, including monitoring activity for signs of problem gambling and enforcing self-exclusion periods
- To investigate and prevent fraud, money laundering, account abuse and other prohibited activities on the platform
Sharing and Disclosure of Your Data
td99 does not sell personal data. We share data only where strictly necessary and only with categories of recipients who have a legitimate need. All third-party recipients are bound by confidentiality obligations and are prohibited from using your data for any purpose beyond what is required to deliver their service to td99.
The categories of third parties with whom td99 may share personal data include the following:
- Payment processors including bKash, Nagad and Rocket — only the transaction data required to process your deposit or withdrawal is shared
- Game content providers such as Evolution Gaming, Pragmatic Play and Spribe — game session data required to operate the game and settle bets
- Identity verification and fraud detection service providers engaged to support KYC compliance and platform security
- Regulatory authorities and law enforcement agencies where we are legally obligated to disclose data, for example in response to a valid court order or official investigation
Cookies and Tracking Technologies
td99 uses cookies and similar tracking technologies to ensure the platform functions correctly, maintain your login session, and analyse how users navigate the site. Cookies are small text files stored on your device by your browser. They do not contain payment data or passwords.
td99 uses two categories of cookies: strictly necessary cookies, which are required for the platform to function and cannot be disabled; and analytics cookies, which help us understand usage patterns so we can improve platform performance. You may opt out of analytics cookies at any time without affecting your ability to use td99. td99 does not use third-party advertising cookies or serve targeted advertisements based on your browsing history.
Data Security
td99 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. All data in transit between your device and td99 servers is encrypted using SSL (Secure Socket Layer) technology. Our server infrastructure is protected by access controls, firewalls and regular security audits.
Despite these measures, no data transmission over the internet can be guaranteed to be completely secure. td99 will notify affected users promptly in the event of a data breach that poses a significant risk to their rights or interests. If you suspect that your td99 account has been compromised, please contact [email protected] immediately and change your account password.
Your Rights Over Your Personal Data
As a user of the td99 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account details. We will respond within 5 business days.
- Right of access — you may request a copy of all personal data td99 holds about you
- Right of rectification — you may request correction of any inaccurate or incomplete personal data
- Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations
- Right to restriction — you may request that we restrict processing of your data in certain circumstances, for example while an accuracy dispute is being resolved
- Right to object — you may object to processing of your personal data where you believe the processing is not justified by a legitimate interest that overrides your own rights
td99 will endeavour to respond to all data rights requests within 5 business days. Where a request is complex or numerous, we may extend this period by a further 10 business days, in which case we will notify you of the extension and the reason for it.
Data Retention and Policy Updates
td99 retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory and accounting obligations. Where you request closure of your account, td99 will anonymise or delete your personal data within a reasonable period, except where retention is required to comply with a legal obligation, resolve a dispute, or enforce our Terms and Conditions.
td99 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, legal requirements or platform features. When material changes are made, we will provide notice through the platform. The date at the top of this page indicates when the policy was most recently revised. We encourage all players to review this policy periodically to remain informed about how we protect their data.
Questions About Your Privacy?
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